Privacy Policy

Last updated: January 25, 2026

Introduction

At Synctile, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital manufacturing planning platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Contact us through our website
  • Subscribe to our newsletter
  • Use our services

This information may include your name, email address, company name, phone number, and other contact details.

Usage Data

We automatically collect certain information when you visit, use, or navigate our platform. This may include device information, browser type, IP address, and usage patterns.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve and personalize user experience
  • Communicate with you about updates and support
  • Process your transactions
  • Send you marketing communications (with your consent)
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Services

We may use third-party services to help us provide and improve our platform. These services may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Objection to processing of your data
  • Data portability
  • Withdrawal of consent

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: